sentana sdyPrivacy Policy

This page describes what we collect when you use sentana sdy and how we keep that data protected. We gather information necessary to verify your identity, process your deposits and withdrawals, and deliver our services (live-dealer tables, slot games, sportsbook markets) securely. Our commitment is to handle your data with care, follow applicable privacy law, and give you control over your information.

We at sentana sdy process personal data lawfully and only for stated purposes. We do not sell your data to third parties. We use industry-standard encryption to secure transmission and storage. This policy applies to all users of our platform, whether you access sentana sdy via mobile app, web browser, or any other interface.

If you have questions about this policy or how we handle your data, contact our support team via the Help menu or refer to the contact details at the end of this page.

What Data We Collect on sentana sdy

We collect data in several categories. Identity data: We require your full name, date of birth, email address, and phone number during registration. We verify this information against government-issued ID to comply with anti-money-laundering regulations. Financial data: When you deposit or withdraw, we collect transaction amounts, payment method details (e.g. your DANA, e-wallet, mobile banking, local payment, online payment wallet identifiers or bank account number), and settlement confirmations. Activity data: We log every action you take on sentana sdy—game rounds, bets placed, results, withdrawals—to maintain your transaction history and detect fraud.

We also collect device data (IP address, browser type, device model) to monitor for suspicious access patterns and to optimize our platform for different devices. Location data: We infer your location from your IP address and registration address to verify that you're in a jurisdiction where sentana sdy operates. We do not use GPS or request permission to access your precise location.

Cookies and tracking: We use session cookies to keep you logged in and analytics cookies to understand how users navigate sentana sdy. These cookies do not track you across other websites; they are confined to our domain. You can disable cookies in your browser settings, though this may affect your ability to use sentana sdy.

Identity data

Full name, date of birth, email, phone, government ID — collected once during registration and verified.

Financial data

Deposit/withdrawal amounts, payment method IDs, bank details — used only for processing and record-keeping.

Activity data

Game rounds, bets, results, transaction history — stored permanently for audit and dispute resolution.

Device data

IP address, browser, device model — used to detect fraud and optimize performance.

Our sentana sdy Data Handling Practices

We use your data solely for purposes stated in this policy. Account management: We maintain your identity and payment details to process deposits and withdrawals and to verify your account eligibility. Fraud prevention: We analyze transaction patterns and device information to flag suspicious activity. If we detect potential fraud, we may temporarily lock your account pending verification. Legal compliance: We retain data to comply with anti-money-laundering rules and other applicable regulations. Service delivery: We log your game activity to settle bets accurately and maintain your transaction history.

We do not use your data for marketing without your explicit consent. We do not share your information with third parties except where legally required (e.g. law enforcement, tax authorities) or where necessary to process your payment (your payment provider receives your transaction details). Our payment processors—which vary depending on your chosen method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers via mobile banking, local payment, online payment, e-wallet)—operate under their own privacy policies. We recommend reading those policies to understand how your payment provider handles your data.

We store your data on servers that may be located outside Indonesia. Our data centre operators are contractually bound to protect your data under security standards equivalent to or stronger than Indonesian law. We back up data daily and encrypt it both in transit and at rest.

We retain your data as follows. Identity and financial records: Retained for 5 years after account closure to comply with anti-money-laundering regulations. Transaction history: Retained permanently to allow you to review your activity and to resolve disputes. Device and location data: Retained for 90 days, then deleted. Cookies: Session cookies expire when you log out; analytics cookies expire after 12 months of inactivity.

We at sentana sdy take data security seriously. We use SSL encryption for all communication between your device and our servers. Our staff access user data only when necessary to process requests or investigate issues. Access is logged and audited. We conduct annual security reviews and penetration testing to identify vulnerabilities.

We may update this Privacy Policy periodically to reflect changes in law or our practices. We will notify you of material changes via in-app notification or email. Your continued use of sentana sdy after such notification constitutes acceptance of the updated policy. This policy is effective as of its publication date and supersedes all prior privacy statements.

Contact us: For data requests, privacy concerns, or questions about this policy, email our support team via the Help menu in the sentana sdy app or contact us through the footer links on this site. We aim to respond to all inquiries within 5 business days. Our services are available only where local law permits.